Frequently asked questions

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Absolutely. Our outsourced bookkeeping service is specially tailored for accounting firms. We have been working with accountants like you across the countries, since 2004. Many of these accounting firms have a large staff team with us and only a few client-facing staff at their own office. We have enabled the growth of many accounting firms by providing offshore bookkeeper staff who can handle your bookkeeping workload while you can ramp up your consulting and tax-related services.

Outsourced bookkeeping differs from traditional bookkeeping primarily in terms of accessibility and convenience. Traditional bookkeeping often involves a local or in-house bookkeeper handling manual transactional entry, physical record-keeping, and limited access to financial information. In contrast, outsourced bookkeeping is performed by a remote bookkeeper automating data entry and providing real-time access to financial reports and statements, promoting efficiency and accuracy.

Our clients include companies from a wide variety of industries, accounting firms, professional service firms, manufacturers, online retailers, estate agents, technology, distributors, wholesalers and small mom and pop shops. Our offshore bookkeepers have experience in managing bookkeeping for most types of businesses. So definitely we can manage yours too and we are more than happy to customize our bookkeeping outsourcing service to suit your business requirement.

We primarily use QuickBooks online and Xero online accounting software for most of our clients. We also use desktop versions of QuickBooks. Our remote bookkeepers are familiar with more than a dozen accounting software packages such as Netsuite, Microsoft Dynamics, MYOB, Sage, Yardi, Rent manager etc. If you have any specific software requirement, we can work on them as well. Just contact us.

Certainly, we can handle this for you. Just let us know what specific reports you want and how frequently you want it each month. We will prepare and send these reports to you.

Outsourced bookkeeping offers several advantages, including cost savings, flexibility, and efficiency. It reduces the need for physical storage space, eliminates travel time, and provides real-time access to financial information. Outsourced bookkeeping will allow you to work with experienced bookkeepers regardless of their geographical location, ensuring accurate and reliable financial management.

We understand the importance of data security. That is why we are ISO 27001 information security certified. We have implemented very detailed and elaborate measures for your data protection, privacy and confidentiality. All our systems and servers are protected by bank level systems and firewalls. Our foolproof measures ensure 100% data security and your peace of mind.

You send your data like credit card statements, bank statements, purchase invoices, sale invoices, payroll details, etc. to us. You can send this information to us securely via Google Drive or Dropbox or through emails. You can also mail your documents to our office.

We will enter the sale, purchase, expenses, payments, payroll etc. from your details and statements and categorize them. We will then reconcile and match your credit card and bank statements. Our bookkeepers can also handle any other bookkeeping tasks you require for your business.

Our bookkeeping team will send your monthly or quarterly accounts, year-end accounts, profit & loss statements, balance sheets, and other tax-ready financial reports. These are tax-ready documents for you.

Absolutely. We work with 100's of small businesses and start-up companies across the country. Our offshore bookkeepers are experts in working with small businesses. We are happy to work with you too.

Yes. We are happy to handle your work on a temporary basis and keep your books reconciled and ready until your bookkeeper comes back. If you decide to stop, we only need a 30 day cancellation notification. You can use our service on a temporary basis and leave any time with a 30 day notice.

We are a team of talented bookkeepers with good work ethics, proactive attitude and strong client focus. Our USA (Pittsburgh, Pennsylvania) and UK (Ruislip, London) based customer care team works round the clock to serve your needs. We always give that little bit extra personal care to put a smile on your face. We are confident that you will be delighted by choosing our bookkeeping outsourcing service.

Yes, outsourced bookkeeping is very secure. We are an ISO 27001:2013 information security certified company similar to SOC certification. We use encryption technology and secure servers to protect sensitive data. We are a trusted and established offshore bookkeeping service provider and adhere to industry-standard protocols to ensure the protection of your financial information.

Definitely we can handle them for you. Our bookkeepers and accountants can also handle your invoicing, credit control and any other accounting task on your behalf. Just choose our hourly price option.

Yes, absolutely. We know what CPA's expect and when. We work with many CPA firms to provide bookkeeping services. We will be happy to coordinate with your CPA and pass on the necessary reports needed for your company.

We give you flexibility you want and do not believe in long term tie-in contracts. You can cancel our service anytime during the agreement period by giving a 30 day notice. It is simple and easy.